From November 12th, customers will be able to book flights from 20 southwest cities to five Mexican destinations.
The new destinations will be Cancun, Guadalajara, Morelia, Toluca/Mexico City and Zacatecas airports, for air travel starting December 1st, 2010.
The new Southwest/Volaris service will connect through Los Angeles International Airport, Oakland International Airport and San Jose International Airport and will create up to 85 additional flight itineraries.
As Volaris grows, additional Southwest cities will open international destinations, continuing Southwest’s commitment to network expansion.
To learn more about the carrier’s international connect product, check out Southwest’s blog at www.blogsouthwest.com.
The connecting service will provide Southwest and Volaris Customers a convenient transaction and travel experience. Southwest’s international connect portal will conduct two separate transactions, one with Southwest’s reservations system and one with Volaris’ reservations system. The newly developed technology will connect the two transactions and provide Customers with an easy booking experience and one low fare.
Customers traveling on an international connection will be required to check in with each carrier, but luggage will be transferred by the airlines and delivered to the final destination. Southwest Customers can book travel and learn more about Volaris’ service, policies, and procedures at www.southwest.com/mexico .
“We are proud of the great work both airlines have completed in the past two years. This partnership will strengthen our growth strategy and will solidify our service in the United States,” said Enrique Beltranena, CEO of Volaris. “The objective of this partnership is to provide a convenient and affordable itinerary for our Customers, while offering a higher level of service on both sides of the border.”
Southwest has created an international desk staffed with bilingual Customer Service Agents to support this effort. Customers can call 1-888-329-8776 for assistance with their travel. If calling internationally, Customers can use 011-888-829-8776.